Bluetooth Keeps Cutting Out

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What a relief when you don’t have to carry those headphones with the cables. Constantly worrying about the bent wire, always having problems where to put it because of its size. Or you want to dance around with the music on full blast because you are home alone, but you have to connect a thousand cables and that can really kill the mood.

Well, say thank you to the new tech. The wireless headphones will give a wire tangling-free experience, and save your space in even the smallest bag you own!

But of course, there are some drawbacks and bad sides to it. There are some disadvantages according to the user’s testimonials on popular forums.

Have you ever experienced the unpleasant and annoying feeling when your Bluetooth headphones just keep cutting out during your favorite song?! Or, when you are playing music on your Bluetooth speaker and the audio keeps stuttering?

If you are mistaken about who is the culprit on duty here, it is the Bluetooth connection. Yup, he is “guilty as charged” for messing with the connection between our Bluetooth devices.

In this situation, users tend to try to move the angle of the Bluetooth headphones and reach the perfect position, so the audio will play without interference. But, in most cases, this doesn’t work. Maybe sometimes it does, but only temporarily.

Unfortunately, almost everyone who owns or has ever owned wireless headphones or similar Bluetooth devices has faced this issue. The Bluetooth audio is so choppy, and it’s not allowing you to fully enjoy your music.

Yes, actually this thing is pretty common for most Bluetooth devices. The Bluetooth audio keeps cutting out while you are watching a video or even a movie. And, if that keeps constantly happening, it results in rage-inducing.

It’s not uncommon for a lot of Bluetooth headphones owners to experience stutters while using them. This problem will occur in probably not such a great moment, like when you are having a serious talk or just getting emotional with your playlist.

Most of the issues are related to the Bluetooth connection, interruption of Bluetooth signal, and similar problems. Bluetooth headphones keep cutting in and out or constantly stuttering during the phone call.

But, like any other problem with electronic devices, we come up with solutions. We have found the causes that caused the problem, as well as adequate methods on how to fix Bluetooth dropouts.

Some ways are very easy and pretty familiar, and the others are maybe a little more complex. Don’t worry though, all the steps are perfectly explained with every necessary information given.

If you have experienced this or a similar problem, stay with us.

Whatever the reason is, we are going to help you solve it in the most efficient way.

Before we move on to the solutions, let’s find out the “hotspot” of the problem.

Possible Causes of the Bluetooth Cutting Out

Here are possible reasons why your Bluetooth headphones keep cutting out!

Your Bluetooth headphones are low on battery life

There’s a big distance between Bluetooth devices

A signal inconsistency – Device and Bluetooth headphones mismatch

Different obstructions can cause Bluetooth stuttering problems like people, furniture, walls, etc.

Your wireless headphones need a reset

You have more than one Bluetooth device connected

The Bluetooth headphones must be up-to-date with the latest version

Cluttered bandwidth can be a cause of a bad connection

Simple, your Bluetooth device is old, and they need an upgrade

9 Simple Methods on How To Fix Audio Stutter Problems on Your Bluetooth Device

Check out the Battery Life on Both Devices

Of course, your Bluetooth is using your battery. But it’s not in that measure like the people talking. Your Bluetooth device surely depends and also has an impact on your battery.

If you are using your Bluetooth headphones every day or very often, you can see that after some time, your battery is depleted. It is very common that the Bluetooth connection tends to get weaker, and you have certain stutters when your battery life runs low. And that’s totally normal after a time of usage.

This means that you need to recharge your headphones and the problem will go away. It’s that simple!

So, when the battery is not fully charged it’s normal to cause problems with the Bluetooth audio sound.

It is very useful to pay attention to how long your battery power lasts. But remember this, after a time of usage, the battery power will not retain charge as it used when you bought them.

If you are tired of recharging your battery on your Bluetooth headphones so often, you can always go and grab some new ones.

Maintain Bluetooth Headphones’ Signal Range

Yeah, Bluetooth is way better than Infrared…Do you remember Infrared anyway?

Well, Bluetooth is more efficient, and you can transfer a lot of data from a distance. But, do not overexert it.

If you make a bit of a distance between your Bluetooth headphones and your other Bluetooth device, the connection will loosen up or even cut completely. When the distance between devices is further, the connection will be weaker. So, not to experience any Bluetooth connectivity issues, keep them close together.

Approximately all Bluetooth technology can function in a range of 32 ft, but for the best quality sound, try to keep distance up to 2 ft.

Here are some tips that can be useful for your use.

In general, Bluetooth devices have three classes: Class one, Class two, and Class three. And here are the Bluetooth range length specifications:

  • Class 1: from 130 to 330 ft.
  • Class 2: from 50 to 100 ft.
  • Class 3: from 16 to 33 ft.

To be absolutely sure, what’s the exact distance that you can keep and have an effective Bluetooth connection, you should check the user manual of the Bluetooth headset.

Assure That the Signal and Bluetooth Audio Profiles Match

As we mentioned, long-distance can be a problem for a bad connection, but remember that this does not only refer to Bluetooth headphones but to all Bluetooth technology as well.

Also, an important thing to do is to check the compatibility of the Bluetooth headphones and the device.

This means that your Bluetooth devices should be compatible to be paired together. If you are not sure if they can be paired, simply lookout for a User Manual, and check that to be sure.

The reason for Bluetooth audio stuttering can also be due to hardware and software inconsistency between Bluetooth devices.

Here are the reasons:

Bluetooth versions

Another word for Bluetooth is also ‘backward compatible’.

This means that if you use a newer version, e.g. Bluetooth 5 you should be able to pair it with the devices with an older Bluetooth version such as 3 and 4.

Sometimes there can be some problems with sound quality if you are trying to pair with older versions of a Bluetooth device like 2 with Bluetooth version 5. The devices will pair but there can be some interference when audio is played.

Only in a few cases, this has not been applied. Like, if you use Bluetooth Smart, unfortunately, you can’t match it with older versions of classic Bluetooth devices. This is because the Bluetooth Smart version operates under different protocols.

Make Sure that There are no Obstacles like Body Interference

When we say obstacles, it can mean anything. Let’s explain.

No.1 Metal things can really affect the connection of wireless devices.


Well, metal surfaces have a tendency to bounce back the Bluetooth signals, causing problems and intermissions between devices. So, try to avoid any metal things that can interrupt your Bluetooth headphones connection.

No.2 Other materials and surfaces. For example, a wall between rooms and all kinds of furniture. But even a blanket or other materials that can cover your device.

No.3 If you are using a computer or Mac to connect with your Bluetooth headphones, there are a few things that can interfere with the audio sound. One of them is signal interference from home appliances like microwave ovens, baby monitors, and cordless phones. This is because a lot of home electronics operate under the same frequency range.

No.4 Your body. Yes, actually the human body can be the cause of bad Bluetooth connections.

You wonder how? Let’s find out.

You know that the human body contains 70% water, and this definitively affects Bluetooth stutters.

Yes, that’s right, the Bluetooth radio waves can barely cut through wavelength, meaning they can’t really pass through water surfaces and our bodies as well. Bluetooth’s signals are very weak, so that’s why they move so slowly through the water-logged matter.

When some Bluetooth devices and Wireless headphones connect, just make sure you don’t stand in the middle of them.

For example, you connect your Bluetooth headphones with your mobile device, and you have put your earbud in the right ear and the phone in the left pocket. Have you noticed some interference?

Yes? That’s because your body is making one.

Reset Your Bluetooth Headphones and Audio Device

To reset your devices means to turn them off and then on again.

Actually, this method can really solve some issues, even though it’s the simplest way of fixing anything. Just turn off the Bluetooth device for a few seconds, let it rest, and then turn the Bluetooth function again.

After that, check if the problem is gone.

Reset Bluetooth Device

First, take your Bluetooth headphones and disconnect them from your other device. When you do that, restart the headset. After turning them on, pair them with your other wireless device.

This happens due to the long usage and the devices may overhit which will make the connection weaker.

Turn your headphones off by pressing and holding the power button for a few seconds. You can see a little blue light flashing a few times, which means all the pairing info is deleted. Now you should be able to pair your devices again without any issues.

If you pair your headphones too many times with multiple devices, actually with more than seven devices, your Bluetooth headphones need a reset!

Reset Audio Device

If resetting your headphones didn’t work, then try to turn off and turn on your other Bluetooth device. If you are using your phone with your headset, do the same procedure as above. First, disconnect paired devices by clicking on the Bluetooth icon, turn the smartphone off, wait for a few seconds, turn it back on and connect it again with your Bluetooth headphones.

A simpler way of doing it, instead of giving a reset, is also switching to airplane mode on your mobile devices. Do the same thing and see if it works.

Keep Your Devices Updated

Your headphones as well as other electronic devices should be up-to-date. If they are not, there might be some signal interference when streaming audio.

Check that with a quick search.

You can easily find what firmware your device needs and all the steps on how to do it. More often, you will receive an email or notification, from the manufacturer that your device needs an update. They will provide all the necessary information about the latest version and the necessary steps on how to upgrade your device.

On the other hand, if you didn’t receive any emails or messages from manufacturers, you can check the headphones website and try to find the solution or just simply ask for customer support.

Assure that All Background Apps are Closed

If you have too many apps running on your iPhone or even Android phone, that can cause the audio to stutter.

It’s okay to run one mobile app, two or even five, but when you have one too many, they can clutter your mobile functionality. This directly influences the Bluetooth connection, causing the audio to cut when streaming music.

Too many apps running on your phone make Bluetooth headphones cut, and also not only affect the audio but the devices’ speed as well.

What’s so great about the new tech, it’s that they made it so advanced that we don’t have to worry about anything. A lot of devices will allow you to see the limited number of apps that you can run simultaneously.

If somehow you don’t have that option, just make sure that all unnecessary background apps are closed and see if the issue is resolved.

Try to Use a Different Bluetooth or Audio Device

Over time your headphones will get “old”. They are not made to last forever and if you use them for a few years, and very often, the thing is that either they will work poorly or time will overtake them.

Their weak side is their batteries. So, if you notice that they are getting worse and worse, and you need to recharge them so often, it’s time for new ones.

Don’t get emotional, it’s normal to keep up with new tech, especially in the 21st century.

But if your Bluetooth headphones are somewhat new, and they still don’t work well on your smartphone, you should try to connect them with another Bluetooth-compatible device.

If your earphones work just fine, the problem is with your phone. You can easily check that by pairing your earphones with another smartphone, computer, or tablet.

In this situation, try to repair the connection between Bluetooth headphones and your phone. The steps are the same as the methods above. Try to reset and refresh your phone and see what happens.

For Android Users Check Smartphone Settings

One of the great features that Android phones have is an automatic turning off.

When your phone is failing battery, your smartphone will automatically turn off the Bluetooth, WiFi, and GPS if they are turned on.

This is very efficient because it’s saving your battery without you even noticing it.

When you put your phone on the charger, the turned-off apps will stay shut down. This means that if you want to connect with your WiFi again or any other feature, you have to do it by yourself.

How to connect Bluetooth headphones with your Android phone

  • Slide down the Android Quick Settings menu
  • Click on the Bluetooth icon and you will turn it on
  • Another way to run it is to go to the Settings, click on Connectivity
  • Choose Bluetooth settings and tap on the button to turn it on
  • Turn on the visibility and find available devices – your headphones
  • Click on it and connect to them
  • If you want to disable Bluetooth from turning off and on when it’s not paired, go to the Settings
  • Tap on Location and Improve Accuracy
  • Click on Bluetooth Scanning, and then disable it


The problems related to Bluetooth stuttering and cutting the connection are not so uncommon anymore. You don’t have to wander around on forums and forums to find the right answer.

Everything you need is right here and it’s so simple to do the troubleshooting because we explained it so clearly, even Bluetooth headphones virgins can understand it.

All the audio settings, techniques, and methods are broken into the simplest steps, so you don’t have to settle for bad audio via your headset.

There are so many ways of trying to fix your earbuds without having to spend a penny!

Of course, if you tried all the methods above and none of them helped, you can always find a manufacturer of that brand and seek their help. If your headset is under warranty, and they establish that the problem is coming from the Bluetooth headphones themselves, they will repair them or you are most likely going to get the new ones.

If you decide to buy new ones, just make sure that they are compatible with the devices you wanna pair them with. Don’t forget to check that or you will end up with a useless headset. Why is it useless? Because if they are not compatible with your devices, you can’t pair them which means you can’t use them.

If they match, on the other hand, you did a good job!

A great thing about new headphones it’s that you won’t need to download new versions anytime soon, so you are pretty much safe and sound.

But the ones who have an older Bluetooth version set, you are also sound-ishly safe! Just read the methods above!


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Hi, I'm Red, the Chief Editor of Red Diamond Audio.